Term & Conditions


Terms and Conditions of Use

This Terms and Conditions of Use state the terms and conditions under which you may use the

website located at http://hmwines.sg and all products, services, content, tools, and information

available through the website (“Site” or “Site Content”). Please read these terms and conditions

(“Terms”) before using our services. By continuing to access or use this Site, or any service on this

site, you signify consenting to and acceptance of these Terms. HM Wines Pte Ltd reserves the right

to amend, remove or add to these Terms at any time by posting new terms and conditions on this

page. Such modifications shall be effective immediately and shall apply to any information provided

and your use of any service after such a modification. Accordingly, please continue to review these

Terms whenever accessing or using our services. Your use of this Site or utilization of any service

signifies consenting to and acceptance of the Terms, as modified.

Authorized Use, Users, and Access

1. Personal use. This Site and its associated services are intended for your personal, non-

commercial use, unless you and we have explicitly agreed otherwise in writing.

2. Legal Age : This Site is intended for use by customers who are 18 years or over. Nothing on

this Site shall be considered a solicitation to buy or an offer to sell any product or service to

any person in any jurisdiction where such a solicitation, offer, purchase or sale would be

unlawful under the laws of that jurisdiction.

3. Personal information transmission. Your use of the Site may involve the transmission of

information, including personally identifiable data, about you. Your consent to the

transmission of such information by electronic means through the internet, and represent

that such consent shall be applicable with your continued usage of the Site.

4. Usage monitoring. We reserve the right, but are under no obligation, to access, archive, or

monitor any use of this Site. By using the Site, you accept our right to access, archive or

monitor usage to ensure service quality, or to evaluate the Site, the security of the Site,

compliance with these Terms, or for any other reason. You agree that our monitoring

services will not entitle you to any course of action or other right with respect to the manner

in which we monitor your Site usage and enforce, or fail to enforce, these Terms. You further

agree that in no event will we be liable to any damages incurred by you as a result of our

usage monitoring.

5. Prohibited uses. As a condition of your usage for the Site, you agree that you will not use the

Site for any purpose that is unlawful or otherwise prohibited by these Terms. You may not

use the Site in any manner which may damage, hinder, disable, overburden or impair the

Site or interfere with any other party’s use and enjoyment of the Site and its services.


6. All prices quoted are in Singapore Dollars and include taxes unless otherwise stated. All

orders are processed only when you have completed the online transaction successfully and

payment has been made through our payment gateway by VISA, MASTERCARD and AMEX

card. Images are not fully representative of the exact product details and you must check

the exact product details in the product description.

7. All deliveries are made during office hours. If the intended recipient is not present at the

Shipping Address, additional delivery charges may apply for re-delivery. Telephone contact

numbers/ moblie number are strictly required. If you wish us a neighbour to accept delivery

on your behalf, please indicate the same on check out. Any delay for delivery will not be

compensated nor enable the cancellation of an order. Upon receipt of the goods, the

receipient shall check the state of the goods and inform the company within 48 hours should

any item be broken or damage within 24 hours failing which we shall bear no responsibility

for any such claims.

8. Goods sold are strictly non-refundable.

9. We will not be liable if an item is no longer available although an online order and payment

has been made. You will be notified within 48 hours and will be offered an alternative. If

you do not accept the alternative offered, we will be happy to refund your order

immediately. In no event will we be liable to you or any other person or entity in any way,

for damages of any kind, lost revenue or profits in the event we are unable to fulfil any

orders placed through us.


10. When you submit information to us, you agree and consent to our company’s policy Data

Protection policy (“DPP”). We take our responsibility to protect personal data seriously.

Your privacy is important to us and we are committed to complying with applicable law,

including the Singapore Personal Data Protection Act (No. 26 of 2012) (the “PDPA”). We

update the DPP from time to time to ensure that our standards and practices remain

relevant, are up to date, comply with applicable laws and guidelines, and remain applicable

to industry trends. The latest version of the DPP supersedes and replaces the earlier

versions. Please examine the details of our DPP on our website here [provide LINK ].


11. For informational or educational purposes, or as a service and convenience to you, this Site

may provide referral information, Third-party Content or live links to a regulatory agency,

non-profit organization, or other unaffiliated third party and their websites, including

companies that have a relationship with us.

Our decision to provide referral information to a third party or to pass on an offer made by a

third party vendor or to provide a link from our Site to a third party site is not an

endorsement of the third party, their products or services, or their website accessed through

any such links. While we would generally only provide such information from, or links to,

sources considered reliable, we do not have the resources to conduct independent

investigations and accordingly we make no representations or warranties as to third party

products, services, content, tools and information, and do not guarantee their accuracy,

timeliness, completeness or usefulness. We advise and encourage you to do your own

research. You will use Third Party Content only at your own risk.

Although Third Party Content may be displayed, framed-in or provided in a pop-up box on

the Site, or available through a live link from our Site to a third party site, we do not prepare,

edit, guarantee or endorse Third Party Content. By clicking on a link from our Site to any

third party site, you will leave this Site (even if, for your convenience, a second browser

window is opened). When viewing Third Party Content through such a link, keep in mind

that the third party’s site terms and conditions, privacy and security policies, or other legal

information may be different from those of our site. We are not liable for any direct or

indirect technical or system issues, consequences, or damages arising from your use of any

third party website.


12. No Warranties. You acknowledge that the Site and anything contained on it, including

but not limited to, any content, services, data, information or advertisements are

provided on “AS IS” and “AS AVAILABLE” basis and we make no warranty of any kind,

express or implied, as to any such content, services, data, information or

advertisements including but not limited to, merchantability of the products. A

substantial portion of the content, data and information available on the Site are

contributed by third parties and we shall have no obligation to verify the accuracy or

veracity of such content, data and information. We do not guarantee that the Site is

compatible with your equipment or that it is free of errors or viruses, worms or “Trojan

horses” or any other harmful, invasive or corrupted files, and is not liable for any

damage you may suffer as a result of such destructive features. We also make no

warranty in respect of the reliability or continued availability of the services on the



13. These Terms are governed by the laws of Singapore, without giving effect to its conflict of

laws provisions. You agree to submit to exclusive jurisdiction of the Singapore courts for any

and all disputes, claims and actions arising from or in connection with the Site and/or these